Frequently Asked Questions
Everything you need to know about enhancing your living space with AROVA.
What is the standard shipping timeframe for furniture orders?
Most in-stock items are processed within 2-3 business days. Delivery typically takes 5-10 business days depending on your location and the size of the item.
Do you offer professional assembly services?
Yes, we offer White Glove Delivery and assembly for an additional fee on select large furniture items. You can select this option at checkout.
What is your return policy for home decor and furniture?
We offer a 30-day return policy on most items. Products must be in their original packaging and unassembled to qualify for a full refund.
Are your wood products sustainably sourced?
At AROVA, we prioritize sustainability. Over 80% of our wooden furniture is crafted from FSC-certified timber or reclaimed materials.
How can I track my order status?
Once your order ships, you will receive an email with a tracking link. You can also track your shipment directly through the 'Order Status' page on our website.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options through Klarna and Affirm.